LOWER 48 DOMESTIC US SHIPPING IS FREE ON MOST ROES ORDERS THAT MEET THE $35 ORDER MINIMUM.*†
Color Inc's Everyday FREE Economy Shipping = Qualifying Orders Shipping To A Lower 48 US Address Using USPS Ground Advantage Or USPS First Class Depending On Size & Weight.
Orders under $25: $9.95 Flat Rate Shipping
Orders $25 - $34.99: $2.99 Shipping
Orders $35 and up: FREE Shipping
Integrated Partner Shipping
For orders placed through GotPhoto, PhotoDay, Captura, and Waldo Pro, shipping will move to a tiered tracked and insured structure starting at $6.95.
These Oversized products will incur the Tier 3 $12.95 shipping charge:
Big Heads on a Stick
Yard Signs
Vinyl Banners
Batch & Bulk Orders
Batch and bulk orders will be billed at actual shipping cost.
ROES School & Sports / ROES Events
School & Sports and ROES Events catalogs will have a $50 minimum order
Fuji CA Paper orders within these catalogs will ship for a flat $9.95
Oversized Products
Big Heads on a Stick, Yard Signs, and Vinyl Banners will ship at a flat rate of $12.95 due to their size and packaging requirements.
Shipping Speeds May Vary During Peak Season (September 1 - December 31)
Fuji CA Package Prints in the School & Sports Catalog and ROES Events has a flat rate $9.95 Shipping Charge
† Alaska, Hawaii & International -Select Oversize Product- Additional Charges May Apply To Your Shipment. Please Contact Customer Service.
Summer Hours
Starting Memorial Day week and running till Labor Day, the lab will be open Monday - Thursday 9am - 5pm EST. Enjoy your summer! :)
Turn Around Time
Holiday Shipping and Production Schedule
Orders received by 1:00pm (EST) will ship, or be ready for pick-up, on or before their posted product turnaround time. Orders received after 1:00pm (EST) will not be processed until the following business day.
Please refer to the Product Page for turnaround information on specific product and print options.
In Lab Turnaround times may be extended 2- 5 Days during peak season (September 1 - December 31) and during sale promotions.
Please keep in mind service times due stack for printing with mounting options or additional services added such as texturizing, key chains etc. Example: Pro Print (1 Business Day) with styrene mount (2 Business Days) = 3 Business Days in Lab
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On A Time Crunch?
$5.95 VIP Rush processing places your order at the top of the stack in our processing queue. If your order is in by 12 noon EST
We are not responsible and are excused from performing due to events outside of our control. This may include, but not limited to acts of God, weather related delays and postal service holdings or delays.
Please note, VIP Rush Processing charges and cut-off times may be altered during the months of November - December to accommodate holiday deliveries.
*Please allow an extra business day for High Volume orders, Deep Matte and Metallic paper options.
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APO / FPO shipments are accepted with no additional shipping charges applied.
*Limited to 20x30 and Smaller
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International Priority - $25 USD Min. Actual Shipping Cost Applies (6-10 biz days)
*Limited to 20x30 and Smaller
Estimated 6-10 Business Day Delivery
International Express - $35 USD Min. Actual Shipping Cost Applies ( 5 biz days)
*Limited to 20x30 and Smaller
Estimated 5 Business Day Delivery -
Ship Directly To Your Clients In Unmarked Packaging & No Invoice! Starting at $9.95
During the checkout process on the SHIPPING METHOD screen, select Drop Ship
*Available for Domestic and Canadian orders
Add a special touch with our Boutique Packaging
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FexEx/Ups Ground/USPS Priority (estimated 1-4 business days) - $12.95
*Please note FedEx/Ups cannot deliver to P.O. Boxes or Military addresses.
FedEx/UPS Next Day Air(1 business day) - $65 Minimum. Actual Shipping Cost Applies. You will be contacted by a Customer Service Rep with actual shipping cost.
*Please note FedEx cannot deliver to P.O. Boxes or Military addresses.
Additional shipping upgrades, including other expedited options, are available by contacting customer service for a quote, Monday - Friday 9am - 4pm EST.
Phone : 800-475-8340
E-Mail : info@colorincprolab.com
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Tracking numbers for all orders will be provided via e-mail and can be viewed by logging into your account via the Color Inc Client Control Panel.
Shipping speeds may vary during peak season (September 1 - December 31)
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Should you receive a damaged print, please be sure to follow the steps listed below.
Reporting Shipping Damage
Keep all damaged materials including prints and packaging. Take a snapshot of the damages and send them to info@colorincprolab.com with the ROES order ID in the subject line (i.e. Shipping Damage R198455) as soon as possible to report your claim. A customer service representative will respond within 24 business hours and provide you with instructions on replacing the damaged prints.
Damaged packages are subject to the following policies:
Keep the damaged materials (including prints, and packaging)
Report a damaged shipment to us within five business days of package delivery.
Send in the same order for reprints (same images, same quantity, etc.)
Refunds due to shipping delays out of our control are handled on a case by case basis please contact customer service.
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A GREENer Way To Ship
Color Inc is doing its part to conserve our planets resources and reduce our carbon footprint by implementing staggered shipping and combining multiple orders! Less paper, less plastic, less fuel!
What Does This Mean To YOU?
One Box.
One Truck.
One Delivery.
All of your orders will continue to meet or beat our in-lab service times, guaranteed. Being green has never been so easy!
Want To Learn More?
Check out our Greener Choices to see why we prefer to ship with the US Postal Service!
Need It There Faster?
Choose one of our convenient expedited shipping options!