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Shipping & Handling is FREE on all orders that meet the $15.00 order minimum.*

Orders will be shipped via USPS Priority Mail or USPS First Class depending on weight.

All Un-mounted prints 24x30 and Larger will be rolled and packaged within a 3.25" Core cardboard tube.  

*Please note that a non refundable small order handling fee of $8.50 will be applied to ALL orders under $15.00.


VIP Rush Processing

For our photographers on-the-go

$3.99 VIP Rush processing places your order at the top of the stack in our processing queue. If your order is in by 12 noon (EST), it will ship out yet that business day.*

*Please allow an extra business day for Deep Matte and Metallic paper prints.

**We are not responsible and are excused from performing due to events outside of our control. This may include, but not limited to acts of God, weather related delays and postal service holdings or delays.

 

International Shipping

Shipping outside of the United States is available through the US Postal Service.

USPS International Site

Shipping to Canada / Duty

Tracking numbers for all orders will be provided via e-mail and can be viewed by logging into your account via the Color Inc Client Control Panel.

International Priority - $25
Limited to 20x30 and Smaller
Estimated 6-10 Business Day Delivery

 

International Express - $35
Limited to 20x30 and Smaller
Estimated 5 Business Day Delivery


Drop Shipping

We'll ship your order to your client.

Drop Shipped packages will not include an invoice, unless otherwise requested.

Drop Shipping is available for both domestic and international orders in ROES for an additional $5.95 handling fee. Please note that all Shipping & Handling policies still apply.

 

Shipping Upgrades

Shipping upgrades are available though ROES and can be selected during order review.

USPS Express: $55
Limited to sizes 20x30 and Smaller

UPS Next Day Air: $65
Limited to the Lower 48 States; AK & HI residents, please call for quote

UPS Ground: $15

 


Track Packages Online

Utilize your Client Control Panel to track shipments.


Shipping Damages

Color Inc uses USPS Priority shipping for all standard packages, and allows customers to select shipping upgrades on a per order basis. Packages always leave the lab in perfect condition and receiving a damaged print or package is extremely rare. Should you receive a damaged print, please be sure to follow the steps listed below.

Reporting Shipping Damage

Keep all damaged materials including prints and packaging. Take a snapshot of the damages and send them to info@colorincprolab.com with the ROES order ID in the subject line (i.e. Shipping Damage R198455) as soon as possible to report your claim. A customer service representative will respond within 24 business hours and provide you with instructions on replacing the damaged prints.

Damaged packages are subject to the following policies:

  • You must keep the damaged materials (including prints, and packaging)

  • You must report a damaged shipment within five business days of package delivery.

  • You must send in the same order for reprints (same images, same quantity, etc.)


Sustainability

A GREENer Way To Ship

Color Inc is doing its part to conserve our planets resources and reduce our carbon footprint by implementing staggered shipping and combining multiple orders! Less paper, less plastic, less fuel!

What Does This Mean To YOU?

  • One Box.

  • One Truck.

  • One Delivery.

All of your orders will continue to meet or beat our in-lab service times, guaranteed. Being green has never been so easy!

Want To Learn More?

Check out our Greener Choices to see why we prefer to ship with the US Postal Service!

Need It There Faster?

Choose one of our convenient expedited VIP or Guaranteed Rush shipping options.